Your privacy

Your name, phone number, your delivery address (for delivery orders), any notes you add, and what you ordered. For deliveries we also work out the map location of your address and how far it is from the shop, so we can check we deliver there and plan the route.

We use these to make your order, deliver it or have it ready for pickup, and to call you if there's a problem.

We don't take payments online. You pay by card or cash to the driver, or when you pick up, so we never see or store your card details on this website.

When you type an address, it's sent to Photon (a free address-lookup service run by Komoot in Germany) to find it on the map. To avoid looking up the same thing twice, we keep the lookup results for typed addresses for up to 30 days.

On the "Do we deliver to you?" page we only keep the answer (yes or no) and the distance, not the address you typed.

The chat on the order page is run by our own small AI, on our website's server. Your messages are not sent to any AI company, and we don't save your chat on our server. It only uses your messages to fill your cart. The conversation is kept in your own browser until you close the tab.

It can get things wrong, so please check your cart before you order. It doesn't place orders itself, and it doesn't make any decisions about you.

To make ordering quicker, your browser keeps your cart, your last order type, and (only if you choose to save them) your name, phone number and address, plus a list of your recent orders. This stays on your device. We can't see it. You can clear it at any time by clearing this site's data in your browser settings.

We don't put any cookies on customers' devices. There are no advertising or tracking cookies on this site, so there's nothing to accept or turn off.

The only cookies we use are login cookies for our own staff and drivers, set when they sign in to the staff screen or the driver app. They keep them signed in and are removed when they sign out.

Instead of cookies, your cart and saved details are kept in your browser's own storage (see "Stored on your phone or computer" above), which never leaves your device.

We use Vercel Web Analytics to count visits: which pages are viewed, roughly where visitors come from (for example Facebook or a QR poster), and the type of device. It doesn't use cookies, and we don't use it to identify you.

To stop spam and fake orders, your internet address (IP address) and phone number are used for short-term limits on how often orders can be placed. These records are deleted after about an hour. Staff can block a phone number that's been used for fake orders.

Our staff, to make your order, and our drivers, who see the name, phone number, address and notes for the deliveries they're taking.

Companies that run the website for us: Vercel (website hosting), Prisma (our order database) and, if turned on, Twilio (a text message to our own staff when an order comes in, with the order number, your name and the total). Some of these companies store data outside Australia, for example in the United States.

We don't sell or rent your details to anyone, and we don't send you marketing.

We keep order records as part of our business records. If you'd like your details removed from past orders we don't need to keep, ask us and we'll do it.

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Call us on (08) 8188 5301 or come into the store. We'll check it's really you before sharing anything.

If you're unhappy with how we've handled your information, please tell us first so we can fix it. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.